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Member advice

Renew’s free member advice service for Renew Full, Champion and Business members typically consists of queries answered in a 10-15 minute phone conversation or by email.

Our member advice provides general information applicable to your situation, not detailed advice. For more detailed advice, you may consider a one-hour consultation with one of Renew’s experts.

Topics that can be covered include:

  • Solar and solar/battery systems for houses (grid-connected or off-grid)
  • Heating, cooling, hot water, and cooking appliances or systems
  • Rebates for solar, batteries, major appliances
  • Finding installers or comparing quotes for solar, batteries, major appliances
  • Insulation (ceiling, wall, floor) and draughtproofing
  • Windows – glazing, secondary glazing, shading, etc.
  • Lighting
  • Appliance choice generally (energy star ratings, how to choose the best appliance)
  • Standby energy consumption
  • Energy efficiency issues generally
  • Understanding energy tariffs and how to choose an energy supplier
  • Fuel choice: gas vs electricity

Topics that can not be covered include:

  • Geothermal heating, or water or sewerage appliances or issues
  • Brand/model/supplier recommendations for windows, equipment, or appliances – we aren’t a buying service
  • Specialist PassivHaus advice or house design advice
Fill out the form below with your enquiry by selecting the option for ‘Complimentary 15-minute expert advice session (full members only)’ as your enquiry type or phone (03) 9639 1500.