Energy consults are currently unavailable while we conduct a major upgrade to our systems between Saturday 3 July and Tuesday 31 August. Find out more about our membership services pause here.

Please fill out the contact form below if you would like to enquire about a new consult and we will contact you about our waitlisting process. Alternatively, please contact us from Wednesday 1 September, and we will be happy to assist.

If you have already paid and are enquiring about a consultation that is in progress, please email info@renew.org.au with your enquiry.

 

Energy Consult FAQ

What is an energy consult?

If you have detailed questions about sustainability in your home, Renew’s independent experts can help you make the right choices specific to your home or business through an Energy Consultation. Our experts can provide detailed, one-on-one technical and economic advice.Consultations involve one hour of Renew time to investigate and advise on your specific energy management needs.

How are energy consults conducted?

1. The consult process starts with you completing a detailed survey where you will need to provide details about what you wish to address in your consultation and have the option to attach any supporting documentation ie. electricity or gas bills, house plans etc.

Your consultation request doesn’t enter our system until this survey is completed. If you have paid for a consultation and not yet completed this survey, please email info@renew.org.au to request a new survey link.
2. Once they pre-consult survey is complete, our energy consultant will reach out to you via email to schedule a time for your Consult. They may also request further information, data or detail about your chosen consult topic/s. Note that it can take up to two weeks for a consultant to get in touch to schedule your consultation.
3. Consultations are typically conducted via Zoom, however can also be done via phone, Skype or in-person at our Melbourne office.

What do our energy consults cover?

Our consults provide detailed advice application to your situation, based on the information you provide in our pre-consultation survey.

We are able to provide advice on the following topics:

  • Solar and solar/battery systems for houses (grid-connected or off-grid)
  • Heating, cooling, hot water, and cooking appliances or systems
  • Rebates for solar, batteries, major appliances
  • Finding installers or comparing quotes for solar, batteries, major appliances
  • Insulation (ceiling, wall, floor) and draughtproofing
  • Windows – glazing, secondary glazing, shading, etc.
  • Lighting
  • Appliance choice generally (energy star ratings, how to choose the best appliance)
  • Standby energy consumption
  • Energy efficiency issues generally
  • Understanding energy tariffs and how to choose an energy supplier
  • Fuel choice: gas vs electricity

Areas that our consults can’t cover include:

  • Geothermal heating, or water or sewerage appliances or issues
  • Brand/model/supplier recommendations for windows, equipment, or appliances – we aren’t a buying service
  • Specialist PassivHaus advice or house design advice

How much do Energy Consults cost?

Costs for a one-hour consultation are:
$199 for members
$275 for non-members 

I want to book a new energy consult.

New energy consults are not currently available.

We are unable to book new energy consults from Saturday 3 July to Tuesday 31 August 2021. We are conducting a major upgrade to our systems during this time and are unable to process payments.

Please fill out the contact form above if you would like to enquire about a new consult and we will contact you about our waitlisting process. Alternatively, please contact us from Wednesday 1 September, and we will be happy to assist.

I want to make an enquiry about a consult that is in progress.

If you have already paid and are enquiring about a consultation that is in progress, please email info@renew.org.au with your enquiry.

Note that it can take up to two weeks for a consultant to get in touch to schedule your consultation.

If you do not receive the link or have trouble accessing our pre-consult survey, please get in touch with our office on (03) 9639 1500 or info@renew.org.au.