Making energy markets work better for all consumers
In the National Electricity Market, Renew is a formally recognised Consumer Advocacy organisation, and has been active and effective in energy market policy and regulatory issues over the past fifteen years. As part of our ongoing consumer advocacy work, Renew is a participant member of the National Consumer Roundtable on Energy.
Working in collaboration with other consumer advocates, Renew has played a key role in improving outcomes for Australian households, including:
- Ensuring the national appliance efficiency rating scheme and renewable energy target were retained and improved, when they had been threatened with closure
- Better governance structures in the National Energy Market
- Development of a model for multiple energy trading relationships for households
- A more nuanced approach by electricity distributors to cost-reflective network tariffs
- Improvements to the regulation of embedded networks
- Improvements to energy price comparison sites Energy Made Easy and Victoria Energy Compare
- Informing consumers, industry, and governments of the true costs of gas and electricity as household fuels, to guide decision-making and policy-making
- Government commitments to consumer-focused and privacy-responsive energy data access frameworks
- Victorian Government commitment to the deferral of contestable metering in order to realise the full value of the smart meter program
- Developing work on improving consumer protections for consumers of non-traditional energy products and services
Over the past five years, there has been significant change in the energy market – particularly in the relationships between technology, economics and consumer behaviour. A real opportunity is emerging in Australia for energy consumers to be more engaged with the energy market and in their demand for energy services. Renew believes that consumers can drive the type of change that is required for a more socially, economically and environmentally sustainable energy system.
Latest advocacy news

Wagga Wagga homes can save with renewables
Powering homes in Wagga Wagga with renewables and getting off gas can lead to big energy bill savings, new Renew research shows.
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Limiting energy bills by getting off gas
Electricity and gas tariffs are rising. New research from Renew shows that homes depending on gas for heating, cooking and hot water are set to be hit the hardest.
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New research shows Australians want more efficient housing
A majority of Australians say the homes they live in are not performing well when it comes to energy efficiency, with most households favouring significant improvements to the nation’s housing stock as energy prices continue to rise.
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